A fully managed AscendSync system designed to create consistent local visibility, engage qualified buyers, increase measurable showroom opportunities, and support incremental sales growth—without replacing the marketing already working in Western Michigan.
Grand Rapids, Michigan

Total Investment: $10,000 / month | Recommended 3-Month Pilot
Western Michigan already has an established showroom, strong local market awareness, event marketing, billboards, Facebook activity, local television, and targeted streaming/Connected TV. AscendSync does not replace that foundation. It adds a coordinated local digital growth system around it.
TV • CTV • Billboards • Facebook • Events
Content • Distribution • Website • Retargeting • CRM • Tracking
Qualified engagement • showroom traffic • sales visibility
"I think we need to get a better local social media presence."
— Mike "Spanky" Peters, General Manager, MasterSpas Western Michigan
3 Months
$10,000
$30,000
Generate incremental showroom traffic and sales opportunities
Test whether the system can support approximately 3 to 8 additional sales per month (swim spas vs hot tubs)
Approximately $100,000+ in additional monthly sales volume
Monthly review + 75-day planning checkpoint + 90-day decision review
These are planning objectives, not guarantees. Performance will be evaluated using qualified engagement, inquiries, showroom traffic, appointments, close rate, sales outcomes, and overall cost efficiency.
"The question is, does it add to us? … Unless our volume goes up."
— Alex Childers, Director of Retail Operations
Mike and the Western Michigan team receive access to a dedicated Michigan reporting view showing how the full AscendSync system is performing—from campaign activity and website engagement to leads, showroom visits, follow-up, and sales outcomes.
Selected existing advertising data—TV, CTV, billboard, WRK Facebook, events, and other sources—can be incorporated where useful to provide a more complete management view.
"Views are cool, but if they don't get in the store, I don't have a chance to sell them anything."
— Alex Childers, Director of Retail Operations
High-consideration buyers often see several messages before purchasing. The goal is not to oversimplify the buying journey or claim credit for every sale—it is to consistently capture available source data and connect marketing activity to showroom opportunities and sales outcomes over time.
8 original videos/month filmed on-site in Michigan. Professional editing, platform formatting (portrait, widescreen, square), publishing, and a growing reusable asset library. AscendSync handles all production — Michigan team never needs to arrange filming.
Dedicated Western Michigan Facebook and Instagram — created, branded, managed, and grown. Fresh local content, promotions, events, customer stories, staff, and showroom proof published consistently. Comments and direct messages monitored and routed.
Active campaigns across Google, YouTube, Facebook, Instagram, and TikTok. Monthly strategy, audience targeting, budget management, creative rotation, calls to action, and ongoing optimization — all managed by AscendSync.
Western Michigan website and landing-page experience optimized for local buyers — showroom info, promotions, inventory, appointments, directions, and lead capture. Keeps buyers in a Michigan-specific journey from first click to showroom visit.
Eligible website visitors and engaged audiences followed up with relevant messaging across Google/YouTube and Facebook/Instagram — subject to platform rules, consent, and audience thresholds.
Every lead captured, routed to Michigan staff, and tracked. Walk-in source data collected. Sales opportunities, close rate, and monthly trends reported. Michigan team gets a dedicated dashboard from campaign activity through to closed sales.
The objective is not simply more views, posts, or ads. It is one connected system — from the first impression to the showroom floor — with full visibility into what is driving results.
Original video concepts per month
Formatted video assets per month (portrait, widescreen, square)
Original videos per year
"I don't want to run the same ad… if it's stale to me, it's stale to the customer."
— Mike "Spanky" Peters, General Manager, MasterSpas Western Michigan
Michigan staff retain access to publish supplemental content, photos, Stories, and time-sensitive updates. AscendSync remains responsible for strategy, professional content, distribution, advertising, optimization, and reporting.
YouTube • Facebook • Instagram • Google • Other digital campaigns
Local product education • showroom proof • promotions • appointments • directions
Google / YouTube • Facebook / Instagram
The local website keeps buyers in a Michigan-specific journey, captures intent, supports product education, and creates eligible opportunities for relevant follow-up across platform-specific advertising environments.
Every local website visit creates a stronger opportunity to educate, capture intent, and retarget interested shoppers where permitted. The local website is the bridge between digital awareness and showroom action.
Retargeting depends on visitor consent, platform matching, privacy settings, audience thresholds, tracking availability, and applicable advertising policies.
48.6% Streaming — May 2026 Nielsen The Gauge · Total Day, Persons 2+
YouTube accounted for 13.8% of all U.S. television viewing in May 2026—more than any other individual media distributor.
That is approximately 28% of all streaming TV viewing for the month.
YouTube's 13.8% share exceeded Netflix at 8.0%, Disney at 4.9%, and Prime Video at 4.5%.
44.8% → 48.6%
▲ +3.8 pts
12.5% → 13.8%
▲ +1.3 pts
24.1% → 20.4%
▼ −3.7 pts
20.1% → 19.2%
▼ −0.9 pts
May 2025 → May 2026 | Nielsen The Gauge · Total Day, Persons 2+
From May 2025 to May 2026, streaming increased from 44.8% to 48.6% of total U.S. television viewing. YouTube increased from 12.5% to 13.8%, while cable and broadcast each represented a smaller share of total viewing.
Traditional television remains valuable for broad local awareness, and Connected TV remains valuable for targeted household reach. The shift in viewing behavior reinforces the opportunity to add cross-device YouTube and digital video, local social proof, website conversion, retargeting, and measurable showroom follow-up around the media activity already working.
Streaming now represents 48.6% of all U.S. TV viewing. Linear TV and Connected TV remain valuable, but YouTube and cross-device video extend the buyer journey from the television screen into research, local website engagement, retargeting, and showroom action.
Source: Nielsen, The Gauge: Nielsen's Total TV and Streaming Snapshot, May 2025 and May 2026; Total Day, Persons 2+. YouTube is included within the Streaming category in The Gauge. Audience targeting is subject to platform capabilities, privacy settings, consent requirements, and applicable advertising policies.
Align campaigns around showroom priorities, events, and local promotional windows
Build a consistent local visual language and product messaging across streaming, social, YouTube, and showroom campaigns
Direct interested audiences toward a Michigan landing page, appointment path, call, message, or showroom visit
Re-engage eligible audiences who visit Michigan pages or the local website, click campaigns, or engage within platform-specific remarketing environments—subject to platform rules, consent, and audience thresholds
Link campaign activity, leads, traffic sources, follow-up, showroom opportunities, and sales outcomes in one Michigan reporting environment
The objective is not to duplicate current streaming or advertising. It is to increase the value of the full media mix by creating a clearer path from awareness to showroom action.

Historical views and plays
Historical advertising clicks
YouTube subscribers
Published videos
YouTube channel views
Western Michigan benefits from established content systems, campaign experience, educational assets, audience development, and measurement infrastructure—while campaigns, calls to action, local content, and reporting remain Michigan-specific.
Source — MasterSpas Lead Converter Pro, April–July 2026. MasterSpas Direct YouTube channel, August 5, 2026. Historical benchmarks are not forecasts or guarantees.
The purpose of the pilot is to establish real Michigan performance data—not to rely on assumptions or vanity metrics.
More presence, you want more traffic. You can never send me too many people. I can talk to everybody—get them in the door, I'll do my part.
— Mike "Spanky" Peters, General Manager, MasterSpas Western Michigan
April–July 2026: immediate pre-pilot business baseline | August–November 2025: seasonal comparison baseline
Once baseline information and access contacts are confirmed, AscendSync can begin website updates, tracking configuration, local page setup, initial production planning, CRM routing, and campaign launch preparation.
Western Michigan gains a professional, locally recognizable growth system of its own while benefiting from the proven campaign experience, educational assets, technology, and measurement infrastructure of the Factory Direct network.
Appendix slides are not part of the main 15-slide client-facing presentation. They are available for reference, follow-up questions, and deeper review.

*Audience targeting is subject to platform capabilities, privacy settings, consent requirements, and applicable advertising policies.
Scheduled broadcast or cable programming. Advertisers buy a market, station, program, and daypart. Everyone watching the same commercial break generally sees the same ad. Examples: WOOD TV8 local news, FOX 17, WZZM 13/ABC, WWMT TV3/CBS.
Video delivered through the internet rather than traditional antenna, cable, or satellite. It can be watched on TVs, phones, tablets, and computers. Examples: Amazon, Hulu, Paramount+, local-news streaming, YouTube on a smart TV.
Streaming content watched on an internet-connected television device such as Roku, Fire TV, Apple TV, smart TV, gaming console, or similar device. Examples: Hulu on Roku, Amazon on Fire TV, YouTube on a smart TV.
YouTube on phone/tablet/desktop, Hulu on mobile, Paramount+ on tablet — these reach viewers across individual devices, not just the household TV screen. Cross-device video extends reach beyond the living room and supports individual-level research, engagement, and retargeting where permitted.
OTT refers to video content delivered over the internet, bypassing traditional cable or satellite distribution. CTV is a subset of OTT — specifically the portion watched on connected television screens. OTT also includes mobile, tablet, and desktop streaming.
Nielsen has consistently ranked YouTube as the largest individual media distributor on U.S. television screens in recent reporting. Source: Nielsen The Gauge, May 2026.
Local campaigns provide market-specific calls to action while blended campaigns create scale and support broader audience development. These are Texas historical benchmarks — they are not projections or guarantees for Michigan.
Source — MasterSpas Lead Converter Pro, April–July 2026. Dashboard figures are rounded. Historical benchmarks are not forecasts or guarantees.
Facebook only
Total Facebook audience
Across 10 visible Reels since April
Sampled April–May posts
Facebook, Instagram, TikTok, YouTube
2 original videos per week
Monthly campaign-performance benchmark
vs. 0–4 on 1 platform now
Portrait, widescreen & square
Campaign reach, engagement, lead activity, website visits, and showroom opportunities tracked monthly.
Public social-channel review conducted August 5, 2026. Reel average reflects the ten currently visible Reels; sampled reaction counts are directional, not a complete platform export. Conservative planning benchmarks based on historical Texas performance, July 2026. Not projections or guarantees.
On-site filming, planning, direction, production, editing, formatting, copywriting, and distribution are all included in the program. Michigan staff can be involved as much or as little as desired.
Content also supports landing pages, Google Business Profile, email, display creative, and other digital properties. The mix remains flexible based on promotions, inventory, events, and sales priorities.
Local promotions, events, showroom information, community engagement, messages, inquiries, advertising, and retargeting. The local page becomes the trusted social destination behind paid campaigns.
Blended initially to preserve established audience learning and avoid starting from zero. Michigan-specific campaigns and calls to action can be tracked separately.
Existing subscribers, search visibility, long-form product education, Shorts, playlists, and Michigan-specific campaign tracking.
Collaborative management, local search visibility, reviews, directions, hours, promotions, and Grand Rapids-specific landing-page experience.
AscendSync does not simply deliver videos and ask the showroom to determine what happens next. We manage the connected path: local content, paid distribution, local social proof, landing pages, website engagement, eligible retargeting, lead capture, CRM visibility, and ongoing optimization toward showroom opportunities and sales outcomes.
Michigan leads are routed to the appropriate local staff. The local sales team remains connected to the customer at every stage.
AscendSync provides the system, campaign strategy, technology, follow-up structure, and reporting visibility. The Western Michigan sales team owns the customer relationship and closes the sale.
Paid campaign reach, engagement, views, clicks, calls, messages, and form inquiries
Lead volume by source, appointment requests, walk-in showroom traffic, walk-in stated source (TV, billboard, CTV, Facebook, YouTube, Google, event, referral, drive-by, other)
Sales opportunities, closed sales, close rate, cost per lead and cost per opportunity where measurable, monthly sales and traffic trends
YouTube • Facebook • Instagram • Google • TikTok • Other eligible digital campaigns
Local product education • showroom information • promotions • appointments • directions • lead capture
Google + YouTube remarketing • Meta Facebook + Instagram remarketing
Product education • local showroom content • event promotion • wet-test invitation • appointment request • current offer
When a prospective customer visits the Western Michigan website or campaign landing page, properly configured Google and Meta tracking can create eligible remarketing audiences within each platform. The local website is the bridge. The visitor's activity on the Western Michigan website can be observed independently by properly configured Google and Meta tracking systems. Each platform may then recognize or match the visitor within its own eligible advertising ecosystem.
When a visitor lands on the Western Michigan website, the Google Tag (or Google Analytics 4 tag) fires and records the visit within Google's advertising ecosystem. Separately, the Meta Pixel fires and records the visit within Meta's advertising ecosystem. These are independent tracking systems. Neither platform shares data with the other. Each platform uses its own matching logic—based on cookies, device identifiers, hashed email addresses, or other signals—to determine whether the visitor can be included in an eligible remarketing audience. If the audience meets minimum size thresholds and the visitor has not opted out, AscendSync can then serve relevant follow-up ads to that visitor within Google/YouTube or Facebook/Instagram campaigns.
Retargeting depends on visitor consent and applicable privacy settings. Users who opt out of tracking cannot be included in remarketing audiences.
Each platform uses its own matching logic. Not every visitor will be matched or included in a remarketing audience.
Platforms require minimum audience sizes before remarketing campaigns can run. Small audiences may not qualify.
Browser privacy settings, ad blockers, iOS privacy features, and other user-controlled settings can limit tracking and matching.
Retargeting is subject to each platform's advertising policies, which can change. AscendSync manages campaigns in compliance with current platform requirements.
Retargeting is subject to visitor consent, platform matching, privacy settings, minimum audience thresholds, tracking availability, and applicable advertising policies. AscendSync manages campaigns in compliance with current platform requirements and applicable law.
April–July 2026 totals, preferably by month
August–November 2025 totals, preferably by month
April–July 2026 establishes the immediate operating baseline before the pilot; August–November 2025 provides the comparable prior-year seasonal reference period.
The goal is not perfect historical attribution. The goal is to create a practical benchmark for evaluating traffic, opportunity, sales volume, and marketing efficiency during the pilot.
Once baseline information and access contacts are confirmed, AscendSync can begin website updates, tracking configuration, local page setup, initial production planning, CRM routing, and campaign launch preparation.
Who should AscendSync coordinate with to obtain or confirm access to:
Confirm the following:
Once access is confirmed, AscendSync can begin website updates, tracking configuration, local page setup, initial production planning, CRM routing, and campaign launch preparation.