2026 Proposal

Western Michigan Incremental Sales Growth Pilot

A 90-Day Local Content, Digital Demand Generation, and Showroom Growth System

A fully managed AscendSync system designed to create consistent local visibility, engage qualified buyers, increase measurable showroom opportunities, and support incremental sales growth—without replacing the marketing already working in Western Michigan.

Grand Rapids, Michigan

Total Investment: $10,000 / month | Recommended 3-Month Pilot

Strengthen What Already Works

Ascend Sync adds a connected local growth system around a foundation that already works.

Western Michigan already has an established showroom, strong local market awareness, event marketing, billboards, Facebook activity, local television, and targeted streaming/Connected TV. AscendSync does not replace that foundation. It adds a coordinated local digital growth system around it.

1

Existing Michigan Media

TV • CTV • Billboards • Facebook • Events

2

AscendSync Growth System

Content • Distribution • Website • Retargeting • CRM • Tracking

3

More Connected Buyer Journey

Qualified engagement • showroom traffic • sales visibility

"I think we need to get a better local social media presence."

— Mike "Spanky" Peters, General Manager, MasterSpas Western Michigan

The 90-Day Business Case

Pilot Duration

3 Months

Monthly Investment

$10,000

Total Pilot Investment

$30,000

Primary Objective

Generate incremental showroom traffic and sales opportunities

Working Business Objective

Test whether the system can support approximately 3 to 8 additional sales per month (swim spas vs hot tubs)

Working Sales-Volume Objective

Approximately $100,000+ in additional monthly sales volume

Reporting Cadence

Monthly review + 75-day planning checkpoint + 90-day decision review

These are planning objectives, not guarantees. Performance will be evaluated using qualified engagement, inquiries, showroom traffic, appointments, close rate, sales outcomes, and overall cost efficiency.

"The question is, does it add to us? … Unless our volume goes up."

— Alex Childers, Director of Retail Operations

Michigan-Only Visibility From Lead to Sale

Illustrative Western Michigan Campaign Dashboard

Illustrative — not actual data

Campaigns

Website Visits

Leads / Calls / Messages

Appointments

Showroom Visits

Sales Opportunities

Closed Sales

What Gets Tracked

  • Lead source and walk-in stated source
  • Website and landing-page engagement
  • Calls, messages, forms, and appointments
  • Showroom traffic
  • Sales opportunities and closed sales
  • Close rate
  • Cost per lead / opportunity where measurable
  • Monthly traffic and sales trends

One System. One Local View.

Mike and the Western Michigan team receive access to a dedicated Michigan reporting view showing how the full AscendSync system is performing—from campaign activity and website engagement to leads, showroom visits, follow-up, and sales outcomes.

Selected existing advertising data—TV, CTV, billboard, WRK Facebook, events, and other sources—can be incorporated where useful to provide a more complete management view.

"Views are cool, but if they don't get in the store, I don't have a chance to sell them anything."

— Alex Childers, Director of Retail Operations

High-consideration buyers often see several messages before purchasing. The goal is not to oversimplify the buying journey or claim credit for every sale—it is to consistently capture available source data and connect marketing activity to showroom opportunities and sales outcomes over time.

One Connected Local Growth System — What's Included

$10,000 per month | Recommended 90-Day Pilot | All-in — no itemized add-ons

1 — Local Content Engine

8 original videos/month filmed on-site in Michigan. Professional editing, platform formatting (portrait, widescreen, square), publishing, and a growing reusable asset library. AscendSync handles all production — Michigan team never needs to arrange filming.

2 — Local Social Presence and Page Management

Dedicated Western Michigan Facebook and Instagram — created, branded, managed, and grown. Fresh local content, promotions, events, customer stories, staff, and showroom proof published consistently. Comments and direct messages monitored and routed.

3 — Paid Distribution and Campaign Management

Active campaigns across Google, YouTube, Facebook, Instagram, and TikTok. Monthly strategy, audience targeting, budget management, creative rotation, calls to action, and ongoing optimization — all managed by AscendSync.

4 — Local Website and Conversion Paths

Western Michigan website and landing-page experience optimized for local buyers — showroom info, promotions, inventory, appointments, directions, and lead capture. Keeps buyers in a Michigan-specific journey from first click to showroom visit.

5 — Retargeting and Buyer Nurture

Eligible website visitors and engaged audiences followed up with relevant messaging across Google/YouTube and Facebook/Instagram — subject to platform rules, consent, and audience thresholds.

6 — CRM, Lead Routing, Walk-In Tracking, and Reporting

Every lead captured, routed to Michigan staff, and tracked. Walk-in source data collected. Sales opportunities, close rate, and monthly trends reported. Michigan team gets a dedicated dashboard from campaign activity through to closed sales.

The objective is not simply more views, posts, or ads. It is one connected system — from the first impression to the showroom floor — with full visibility into what is driving results.

Local Content That Makes Michigan Recognizable

Two original videos per week. Produced on-site in Michigan. Every month.

8

Original video concepts per month

16–24

Formatted video assets per month (portrait, widescreen, square)

96

Original videos per year

What Gets Captured

  • Local showroom, local people, promotions, events, inventory, wet tests, customer stories, and Michigan seasonality
  • Proven Factory Direct educational content used where it improves buyer education
  • All filming, editing, formatting, and publishing handled by AscendSync — Michigan team never needs to arrange production

"I don't want to run the same ad… if it's stale to me, it's stale to the customer."

— Mike "Spanky" Peters, General Manager, MasterSpas Western Michigan

An Active Local Facebook + Instagram Presence

A durable local proof layer that strengthens existing paid advertising.

1

Paid Campaign

2

Local Facebook / Instagram Page

3

Local Content + Social Proof

4

Website / Message / Call / Showroom Visit

What AscendSync Manages

  • Dedicated Western Michigan Facebook and Instagram presence
  • Fresh showroom and product content published consistently
  • Local promotions, events, customer stories, staff, and showroom proof
  • Comments, direct messages, and Michigan inquiries monitored and routed
  • Consistent branding and coordination with Google Business Profile

How It Connects

  • Direct connection to local landing pages, calls, messages, lead capture, and CRM
  • Paid campaigns connected to a recognizable, active local page
  • Builds a durable local audience and social asset over time
  • Complements—not replaces—WRK Facebook advertising

Michigan staff retain access to publish supplemental content, photos, Stories, and time-sensitive updates. AscendSync remains responsible for strategy, professional content, distribution, advertising, optimization, and reporting.

The Local Website Is the Conversion and Retargeting Bridge

Digital Discovery

YouTube • Facebook • Instagram • Google • Other digital campaigns

Western Michigan Website / Landing Page

Local product education • showroom proof • promotions • appointments • directions

Eligible Retargeting and Follow-Up

Google / YouTube • Facebook / Instagram

Lead, Appointment, Call, Message, or Showroom Visit

The local website keeps buyers in a Michigan-specific journey, captures intent, supports product education, and creates eligible opportunities for relevant follow-up across platform-specific advertising environments.

What the Local Website Includes

  • Grand Rapids showroom information, hours, directions, and contact options
  • Local promotions and events
  • Local inventory and floor-model opportunities
  • Wet-test and appointment opportunities
  • Product education and comparison content
  • Customer stories
  • Calls to action for local showroom engagement

Why It Matters

Every local website visit creates a stronger opportunity to educate, capture intent, and retarget interested shoppers where permitted. The local website is the bridge between digital awareness and showroom action.

Retargeting depends on visitor consent, platform matching, privacy settings, audience thresholds, tracking availability, and applicable advertising policies.

CTV Is Valuable. Cross-Device Video Makes the Strategy More Complete.

Where U.S. TV Screen Time Is Going

48.6% Streaming — May 2026 Nielsen The Gauge · Total Day, Persons 2+

YouTube on U.S. Television Screens

13.8%

YouTube accounted for 13.8% of all U.S. television viewing in May 2026—more than any other individual media distributor.

That is approximately 28% of all streaming TV viewing for the month.

YouTube's 13.8% share exceeded Netflix at 8.0%, Disney at 4.9%, and Prime Video at 4.5%.

The Viewing Mix Is Continuing to Shift

Streaming

44.8% → 48.6%

▲ +3.8 pts

YouTube

12.5% → 13.8%

▲ +1.3 pts

Cable

24.1% → 20.4%

▼ −3.7 pts

Broadcast

20.1% → 19.2%

▼ −0.9 pts

May 2025 → May 2026 | Nielsen The Gauge · Total Day, Persons 2+

From May 2025 to May 2026, streaming increased from 44.8% to 48.6% of total U.S. television viewing. YouTube increased from 12.5% to 13.8%, while cable and broadcast each represented a smaller share of total viewing.

Traditional television remains valuable for broad local awareness, and Connected TV remains valuable for targeted household reach. The shift in viewing behavior reinforces the opportunity to add cross-device YouTube and digital video, local social proof, website conversion, retargeting, and measurable showroom follow-up around the media activity already working.

Streaming now represents 48.6% of all U.S. TV viewing. Linear TV and Connected TV remain valuable, but YouTube and cross-device video extend the buyer journey from the television screen into research, local website engagement, retargeting, and showroom action.

Source: Nielsen, The Gauge: Nielsen's Total TV and Streaming Snapshot, May 2025 and May 2026; Total Day, Persons 2+. YouTube is included within the Streaming category in The Gauge. Audience targeting is subject to platform capabilities, privacy settings, consent requirements, and applicable advertising policies.

How AscendSync Strengthens the Existing Michigan Media Mix

A five-step connected system

01

Coordinate Promotional Timing

Align campaigns around showroom priorities, events, and local promotional windows

02

Create Consistent Local Creative

Build a consistent local visual language and product messaging across streaming, social, YouTube, and showroom campaigns

03

Drive Prospects to Michigan-Specific Conversion Paths

Direct interested audiences toward a Michigan landing page, appointment path, call, message, or showroom visit

04

Retarget Eligible Interested Audiences

Re-engage eligible audiences who visit Michigan pages or the local website, click campaigns, or engage within platform-specific remarketing environments—subject to platform rules, consent, and audience thresholds

05

Connect Activity to Lead, Showroom, and Sales Reporting

Link campaign activity, leads, traffic sources, follow-up, showroom opportunities, and sales outcomes in one Michigan reporting environment

The objective is not to duplicate current streaming or advertising. It is to increase the value of the full media mix by creating a clearer path from awareness to showroom action.

Proven Network Infrastructure, Applied Locally

Texas results demonstrate what the AscendSync system has achieved in different markets. Historical Factory Direct advertising results — April 1 through July 31, 2026.

~2.62M

Historical views and plays

~316.9K

Historical advertising clicks

22,100

YouTube subscribers

291

Published videos

4.4M

YouTube channel views

Western Michigan benefits from established content systems, campaign experience, educational assets, audience development, and measurement infrastructure—while campaigns, calls to action, local content, and reporting remain Michigan-specific.

Source — MasterSpas Lead Converter Pro, April–July 2026. MasterSpas Direct YouTube channel, August 5, 2026. Historical benchmarks are not forecasts or guarantees.

What the 90-Day Pilot Looks Like in Practice

Month 1 — Build and Launch

  • Confirm access, ownership, baseline inputs, and reporting
  • Optimize local website and landing-page experience
  • Configure CRM, tracking, dashboard, and lead routing
  • Capture initial Michigan content
  • Launch local pages and first campaigns

Month 2 — Learn and Optimize

  • Test creative, audience, and calls to action
  • Build eligible remarketing audiences
  • Review leads, calls, website activity, messages, and showroom-source data
  • Coordinate new content around promotions and events
  • Conduct mid-pilot review

Month 3 — Refine and Evaluate

  • Continue content and campaign optimization
  • Evaluate showroom activity, opportunities, close rate, and sales trends
  • Identify strongest channels, audiences, and conversion paths
  • Prepare 90-day scale / adjust / continue recommendation

The purpose of the pilot is to establish real Michigan performance data—not to rely on assumptions or vanity metrics.

Clear Roles: AscendSync Creates Opportunity. Michigan Closes the Sale.

AscendSync Handles Everything Listed Below

  • Strategy, planning, and monthly promotional coordination
  • On-site Michigan filming, professional editing, and platform formatting
  • Content publishing across Facebook, Instagram, YouTube, and TikTok
  • Western Michigan Facebook and Instagram page creation, management, and growth
  • Comments, direct messages, and Michigan inquiries monitored and routed
  • Active paid campaigns across Google, YouTube, Facebook, Instagram, and TikTok
  • Local website and landing-page optimization for Michigan buyers
  • CRM setup, lead capture, and routing to Michigan staff
  • Walk-in source tracking and showroom traffic reporting
  • Retargeting of eligible audiences across Google/YouTube and Facebook/Instagram
  • Dedicated Michigan dashboard: campaign activity → leads → showroom → sales
  • Monthly reporting, 75-day checkpoint, and 90-day pilot review

Michigan Team Owns

  • Local promotion, event, and inventory priorities
  • Optional on-camera participation (never required)
  • Lead follow-up and customer conversations
  • Sales process and closing
  • Feedback on what is working in the market

More presence, you want more traffic. You can never send me too many people. I can talk to everybody—get them in the door, I'll do my part.

— Mike "Spanky" Peters, General Manager, MasterSpas Western Michigan

What We Need to Launch and Measure the Pilot

The information needed to establish a clean Michigan baseline, configure the system correctly, and measure the pilot against real business outcomes.

Baseline Data

April–July 2026: immediate pre-pilot business baseline | August–November 2025: seasonal comparison baseline

  • Revenue and units sold
  • Showroom vs. event/show sales split, if tracked
  • Showroom walk-in traffic
  • Leads, appointments, and inquiries, if tracked
  • Close rate and average sale, if tracked
  • Major marketing spend by channel, if available
  • Events, promotions, or unusual market factors

Access and Ownership

  • Primary Michigan point of contact
  • Western Michigan-owned email address for new local assets
  • Facebook/Meta, Google Business Profile, website/CMS, analytics, CRM, and reporting access
  • Designated local admin, dashboard users, and technical contact

Once baseline information and access contacts are confirmed, AscendSync can begin website updates, tracking configuration, local page setup, initial production planning, CRM routing, and campaign launch preparation.

Launch the 90-Day Western Michigan Growth Pilot

01

Confirm the 3-month, $10,000/month all-in pilot

02

Confirm Michigan account ownership, primary access contacts, and local email address

03

Collect baseline data and confirm promotions, events, and reporting inputs

04

Optimize the local website and campaign landing-page experience

05

Schedule first Michigan production visit

06

Configure pages, CRM, tracking, dashboard, lead routing, and eligible retargeting

07

Launch first coordinated content and campaign cycle

08

Review monthly, conduct a 75-day planning checkpoint, and make a 90-day scale / adjust / continue decision

Western Michigan gains a professional, locally recognizable growth system of its own while benefiting from the proven campaign experience, educational assets, technology, and measurement infrastructure of the Factory Direct network.

Appendix

Supporting Reference Material

The following slides contain detailed technical information, comparison tables, historical data, checklists, and platform-specific mechanics for reference during or after the conversation.

Appendix slides are not part of the main 15-slide client-facing presentation. They are available for reference, follow-up questions, and deeper review.

A1 — Appendix

Full Video Platform Comparison: Linear TV vs. Connected TV vs. YouTube + Cross-Device Video

How Each Format Works in Practice

Linear TV

  • Broad local awareness
  • Scheduled broadcast or cable programming
  • Same commercial break for viewers watching the same program

Connected TV

  • Qualified household and device targeting
  • Streaming content on television-connected devices
  • Strong for targeted awareness on TV screens

YouTube + Cross-Device Video

  • Reaches television screens, phones, tablets, and computers
  • Supports education, research, website visits, eligible retargeting, and action
  • Extends reach beyond TV-screen-only CTV delivery

*Audience targeting is subject to platform capabilities, privacy settings, consent requirements, and applicable advertising policies.

A2 — Appendix

Linear TV, Streaming TV, Connected TV, and OTT: Detailed Explanation

Linear TV

Scheduled broadcast or cable programming. Advertisers buy a market, station, program, and daypart. Everyone watching the same commercial break generally sees the same ad. Examples: WOOD TV8 local news, FOX 17, WZZM 13/ABC, WWMT TV3/CBS.

Streaming TV

Video delivered through the internet rather than traditional antenna, cable, or satellite. It can be watched on TVs, phones, tablets, and computers. Examples: Amazon, Hulu, Paramount+, local-news streaming, YouTube on a smart TV.

Connected TV (CTV)

Streaming content watched on an internet-connected television device such as Roku, Fire TV, Apple TV, smart TV, gaming console, or similar device. Examples: Hulu on Roku, Amazon on Fire TV, YouTube on a smart TV.

Cross-Device Streaming

YouTube on phone/tablet/desktop, Hulu on mobile, Paramount+ on tablet — these reach viewers across individual devices, not just the household TV screen. Cross-device video extends reach beyond the living room and supports individual-level research, engagement, and retargeting where permitted.

OTT (Over-the-Top)

OTT refers to video content delivered over the internet, bypassing traditional cable or satellite distribution. CTV is a subset of OTT — specifically the portion watched on connected television screens. OTT also includes mobile, tablet, and desktop streaming.

Nielsen has consistently ranked YouTube as the largest individual media distributor on U.S. television screens in recent reporting. Source: Nielsen The Gauge, May 2026.

A3 — Appendix

Texas Historical Results by Market

Local campaigns and blended audiences work together. Historical Factory Direct advertising results — April 1 through July 31, 2026.

Historical benchmarks — not forecasts or guarantees for Michigan

Local campaigns provide market-specific calls to action while blended campaigns create scale and support broader audience development. These are Texas historical benchmarks — they are not projections or guarantees for Michigan.

Source — MasterSpas Lead Converter Pro, April–July 2026. Dashboard figures are rounded. Historical benchmarks are not forecasts or guarantees.

A4 — Appendix

Existing Western Michigan Social Footprint Review

Public social-channel review conducted August 5, 2026. Directional — not a complete platform export.

Current Western Michigan
1

Platform

Facebook only

2.3K

Followers

Total Facebook audience

239

Avg. Reel Views

Across 10 visible Reels since April

0–4

Reactions/Post

Sampled April–May posts

Factory Direct Model
4

Platforms

Facebook, Instagram, TikTok, YouTube

8

Videos/Month

2 original videos per week

20K+

Monthly Views

Monthly campaign-performance benchmark

32

Posts/Month

vs. 0–4 on 1 platform now

2–3

Formats/Video

Portrait, widescreen & square

Campaign reach, engagement, lead activity, website visits, and showroom opportunities tracked monthly.

Public social-channel review conducted August 5, 2026. Reel average reflects the ten currently visible Reels; sampled reaction counts are directional, not a complete platform export. Conservative planning benchmarks based on historical Texas performance, July 2026. Not projections or guarantees.

A5 — Appendix

Detailed Content Production Deliverables and Formats

Western Michigan will not need to film or arrange its own content. All production is handled by AscendSync.

Our Team Travels to Michigan and Captures:

  • Showroom interiors and exterior
  • Hot tubs and swim spas
  • Product demonstrations
  • Employees and customer testimonials
  • Wet tests
  • Promotions and local events
  • Offsite events
  • Delivery and installation stories
  • Seasonal Michigan footage
  • All required local B-roll

What Mike's Team Will Never Need to Do:

  • Hire a local videographer
  • Supply B-roll footage
  • Write scripts
  • Edit footage
  • Format videos for each platform

On-site filming, planning, direction, production, editing, formatting, copywriting, and distribution are all included in the program. Michigan staff can be involved as much or as little as desired.

Suggested Monthly Video Mix

Promotional or Event Videos

Product Education or Comparison Videos

Customer or Employee Stories

Ownership, Maintenance, or Wellness Video

Local or Community Video

Video Formats Per Concept (2–3 per video):

  • Portrait — Reels, Shorts, and TikTok
  • Widescreen — YouTube, websites, and presentations
  • Square — feeds and advertising where appropriate

Content also supports landing pages, Google Business Profile, email, display creative, and other digital properties. The mix remains flexible based on promotions, inventory, events, and sales priorities.

A6 — Appendix

Detailed Local Page Management Deliverables

What AscendSync manages across Western Michigan's local social presence

What AscendSync Manages

  • Create and brand the local Instagram account
  • Review and optimize the existing Facebook page
  • Configure contact information, links, locations, and local calls to action
  • Publish eight monthly original videos and manage the content calendar
  • Coordinate organic content with paid campaigns
  • Monitor comments and direct messages and route Michigan inquiries
  • Maintain consistent branding and coordinate Google Business Profile and local landing-page experience
  • Build and manage local page audience over time

Michigan Team Access

  • Local staff retain access to publish supplemental content, photos, Stories, inventory updates, and time-sensitive information
  • Staff participation is welcomed but never required for production
  • AscendSync remains responsible for strategy, professional content, editing, distribution, advertising, optimization, and reporting

Channel Roles

Dedicated Western Michigan Facebook & Instagram

Local promotions, events, showroom information, community engagement, messages, inquiries, advertising, and retargeting. The local page becomes the trusted social destination behind paid campaigns.

MasterSpas Direct TikTok

Blended initially to preserve established audience learning and avoid starting from zero. Michigan-specific campaigns and calls to action can be tracked separately.

Established MasterSpas Direct YouTube

Existing subscribers, search visibility, long-form product education, Shorts, playlists, and Michigan-specific campaign tracking.

Google Business Profile

Collaborative management, local search visibility, reviews, directions, hours, promotions, and Grand Rapids-specific landing-page experience.

A7 — Appendix

Detailed Campaign Management Capabilities

Content creates value when it is actively managed. AscendSync manages the connected path from content to showroom opportunity.

Managed Channels

Google Ads

Facebook & Instagram

YouTube

TikTok

Google Business Profile

Campaign Management Includes:

  • Monthly strategy and promotional planning
  • Geographic and audience targeting
  • Campaign creation and launch
  • Budget allocation and creative rotation
  • Advertising copy and calls to action
  • Retargeting and lookalike audiences where permitted
  • Ongoing monitoring and optimization
  • Landing-page coordination and lead-source tracking
  • Monthly reporting and quarterly strategic reviews
  • Local website and landing-page conversion-path coordination
  • Website visitor audience development and eligible retargeting setup
  • Cross-platform audience strategy across Google/YouTube and Meta/Facebook/Instagram
  • Local page-to-website and website-to-CRM flow management
  • Campaign-level performance reporting tied to lead and showroom outcomes

AscendSync does not simply deliver videos and ask the showroom to determine what happens next. We manage the connected path: local content, paid distribution, local social proof, landing pages, website engagement, eligible retargeting, lead capture, CRM visibility, and ongoing optimization toward showroom opportunities and sales outcomes.

A8 — Appendix

Detailed CRM and Lead-Generation Capabilities

Michigan leads remain visible and accessible to the Michigan team

Included CRM & Lead-Generation Capabilities

  • Lead capture and routing
  • Direct-message monitoring
  • Phone and text communication
  • Automated notifications
  • Follow-up tasks and appointment tracking
  • Conversation history
  • Showroom traffic tracking
  • Lead-source attribution
  • Sales activity reporting
  • Speed-to-lead support

How It Works for Michigan

Michigan leads are routed to the appropriate local staff. The local sales team remains connected to the customer at every stage.

AscendSync provides the system, campaign strategy, technology, follow-up structure, and reporting visibility. The Western Michigan sales team owns the customer relationship and closes the sale.

What Gets Reported

Campaign Performance

Paid campaign reach, engagement, views, clicks, calls, messages, and form inquiries

Lead Activity

Lead volume by source, appointment requests, walk-in showroom traffic, walk-in stated source (TV, billboard, CTV, Facebook, YouTube, Google, event, referral, drive-by, other)

Sales Outcomes

Sales opportunities, closed sales, close rate, cost per lead and cost per opportunity where measurable, monthly sales and traffic trends

A9 — Appendix

Cross-Platform Retargeting: Detailed Explanation, Tracking Notes, and Compliance Caveats

How the local website creates eligible retargeting opportunities across Google and Meta

Discovery on Any Platform

YouTube • Facebook • Instagram • Google • TikTok • Other eligible digital campaigns

Western Michigan Website / Landing Page

Local product education • showroom information • promotions • appointments • directions • lead capture

Platform-Specific Eligible Remarketing Audiences

Google + YouTube remarketing • Meta Facebook + Instagram remarketing

Relevant Follow-Up Messaging

Product education • local showroom content • event promotion • wet-test invitation • appointment request • current offer

Showroom Visit, Lead, Appointment, or Sale

When a prospective customer visits the Western Michigan website or campaign landing page, properly configured Google and Meta tracking can create eligible remarketing audiences within each platform. The local website is the bridge. The visitor's activity on the Western Michigan website can be observed independently by properly configured Google and Meta tracking systems. Each platform may then recognize or match the visitor within its own eligible advertising ecosystem.

How Google and Meta Tracking Works (Technical Detail)

When a visitor lands on the Western Michigan website, the Google Tag (or Google Analytics 4 tag) fires and records the visit within Google's advertising ecosystem. Separately, the Meta Pixel fires and records the visit within Meta's advertising ecosystem. These are independent tracking systems. Neither platform shares data with the other. Each platform uses its own matching logic—based on cookies, device identifiers, hashed email addresses, or other signals—to determine whether the visitor can be included in an eligible remarketing audience. If the audience meets minimum size thresholds and the visitor has not opted out, AscendSync can then serve relevant follow-up ads to that visitor within Google/YouTube or Facebook/Instagram campaigns.

Important Compliance Caveats

Visitor Consent

Retargeting depends on visitor consent and applicable privacy settings. Users who opt out of tracking cannot be included in remarketing audiences.

Platform Matching

Each platform uses its own matching logic. Not every visitor will be matched or included in a remarketing audience.

Audience Thresholds

Platforms require minimum audience sizes before remarketing campaigns can run. Small audiences may not qualify.

Privacy Settings

Browser privacy settings, ad blockers, iOS privacy features, and other user-controlled settings can limit tracking and matching.

Applicable Advertising Policies

Retargeting is subject to each platform's advertising policies, which can change. AscendSync manages campaigns in compliance with current platform requirements.

Retargeting is subject to visitor consent, platform matching, privacy settings, minimum audience thresholds, tracking availability, and applicable advertising policies. AscendSync manages campaigns in compliance with current platform requirements and applicable law.

A10 — Appendix

Detailed Baseline Data Request Checklist

The information needed to establish a clean Michigan baseline before the pilot launches

1. Establish the Michigan Performance Baseline

A. Immediate Pre-Pilot Baseline

April–July 2026 totals, preferably by month

  • Total sales revenue
  • Total units sold
  • Showroom sales versus event/show sales, if tracked
  • Showroom walk-in traffic
  • Leads, appointments, and inquiries, if tracked
  • Close rate, if tracked
  • Average sales revenue per deal, if tracked
  • Marketing or advertising spend by major channel, if available
  • Major promotions, events, or unusual market factors that affected performance

B. Seasonal Comparison Baseline

August–November 2025 totals, preferably by month

April–July 2026 establishes the immediate operating baseline before the pilot; August–November 2025 provides the comparable prior-year seasonal reference period.

  • Total sales revenue
  • Total units sold
  • Showroom sales versus event/show sales, if tracked
  • Showroom walk-in traffic
  • Leads, appointments, and inquiries, if tracked
  • Close rate, if tracked
  • Average sales revenue per deal, if tracked
  • Marketing or advertising spend by major channel, if available
  • Major promotions, events, weather conditions, or unusual market factors that affected results

The goal is not perfect historical attribution. The goal is to create a practical benchmark for evaluating traffic, opportunity, sales volume, and marketing efficiency during the pilot.

Once baseline information and access contacts are confirmed, AscendSync can begin website updates, tracking configuration, local page setup, initial production planning, CRM routing, and campaign launch preparation.

A11 — Appendix

Detailed Platform Access and Ownership Checklist

Before launch, identify the appropriate Michigan contacts and access process so the local page, website, tracking, CRM, and reporting environment can be configured without slowing down the campaign.

2. Confirm Platform Access and Local Ownership

A. Existing Asset Access

Who should AscendSync coordinate with to obtain or confirm access to:

  • Existing Western Michigan Facebook Page
  • Existing Meta Business Manager / Meta ad account, if applicable
  • Instagram account, if one exists
  • Google Business Profile
  • Western Michigan website and domain
  • Website hosting / CMS administrator
  • Google Analytics and Google Tag Manager, if currently configured
  • Google Ads account, if currently configured
  • Existing CRM, lead-management, call-tracking, or showroom traffic systems
  • Existing advertising reports from WRK, WOOD TV, Connected TV/streaming vendors, billboard partners, or other marketing providers where Mike wants reporting inputs included

B. New Asset Creation and Team Access

Confirm the following:

  • What Western Michigan-owned email address should be used to create new local social-media, Google, CRM, and related digital assets?
  • Who should be the primary owner/administrator of new Western Michigan accounts?
  • Which Michigan staff members should receive administrator, editor, analyst, or lead-access permissions?
  • Should Mike, Emily, and any other designated Michigan leaders receive direct dashboard access?
  • Who is the primary local point of contact for promotions, event dates, inventory updates, local approvals, and lead-routing questions?
  • Who is the technical contact for website access, tracking installation, DNS/domain updates, and CRM integration?

Once access is confirmed, AscendSync can begin website updates, tracking configuration, local page setup, initial production planning, CRM routing, and campaign launch preparation.